Xpu Ha Palace All Inclusive Hotel - Puerto Juarez

Km265 Carreterra Chetumal, Puerto Juarez, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Xpu Ha Palace All Inclusive Hotel - Puerto Juarez

 Free Wi-Fi

Free Wi-Fi in public areas

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Snorkeling

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting/Banquet facilities

Overview

The 5-star Xpu Ha Palace All Inclusive is located within the tropical beach. Opened in 2001, the cozy hotel attracts visitors with its international architecture.

A short walk will take you to Adventure Spa Palace, Chan Yu Yum and Dolphinaris Park Riviera Maya in 30 minutes. It is located 10km from Isla Mujeres and just 1km from the center of Puerto Juarez.

Guests will find themselves within 35-minute drive to Cozumel airport.

Rooms

This property has 144 air-conditioned guestrooms including Bungalow, Standard Double Room and Deluxe Room that are appointed with cable TV, a private terrace, a telephone, a seating area and a laptop-size safe. Revealing the ocean, many rooms offer a panoramic view. They provide bathrooms with free toiletries, a hairdryer and a shower.

Eat

Varied dishes are served in the luxurious restaurant on site. Guests will enjoy light meals in the 24-hour restaurant serving Mexican cuisine. Cocktails can be savored in the snack bar.

A full breakfast is served at affordable prices. 

Services

24-hour reception and concierge service as well as a safe deposit box, a cash machine and parking are available at the hotel.

Relax

The property features a play area and a kids' club for children. The hotel offers snorkeling and golf to keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   144.

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Facilities

General

  • Free Wi-Fi in public areas
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Pets allowed
  • ATM/Cash machine
  • Rooms/Facilities for disabled

Sports & Fitness

  • Snorkeling
  • Billiards/Pool tables
  • Fitness center

Dining facilities

  • All inclusive
  • A la carte restaurant
  • Snack bar

Meeting facilities

  • Meeting/Banquet facilities

Children's facilities

  • Children's play area

Leisure facilities

  • Outdoor swimming pool
  • Entertainment
  • Spa & wellness center
  • Jacuzzi
  • Shiatsu massage
  • Garden area

Room view

  • Tropical view

Room facilities

  • Air conditioning
  • Mini-Bar
  • Sitting area
  • Terrace

Media

  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 15 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Xpu  Ha Palace All Inclusive Hotel - Puerto Juarez Puerto Juarez location
Show big map »

Hotel Address:

Km265 Carreterra Chetumal, Puerto Juarez, Mexico, 77710

Get directions
City Center
  • Puerto Juarez
    200 m
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    144

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPuerto JuarezXpu Ha Palace All Inclusive

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Standard Double Room
Bed type: Double or Twin beds
Check Prices
— Less information+ More information
Xpu  Ha Palace All Inclusive BungalowXpu  Ha Palace All Inclusive BungalowXpu  Ha Palace All Inclusive Bungalow
Bungalow
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Deluxe Room
    Check Prices
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Xpu  Ha Palace All Inclusive Hotel - Puerto Juarez Puerto Juarez location
      Show big map »

      Hotel Address:

      Km265 Carreterra Chetumal, Puerto Juarez, Mexico, 77710

      Get directions
      City Center
      • Puerto Juarez
        200 m
      Airports
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        144

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPuerto JuarezXpu Ha Palace All Inclusive

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Xpu Ha Palace All Inclusive Location

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      • General

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      What's nearby

      Popular areas

      • City Center - 100 m

      Local Attractions

      • Fatima Bay - 2.8km
        301 Punta Matzoma, Puerto Aventuras
      • Oasis Beach - 2.8km
        Puerto AventurasMexico
      • Dolphinaris Park Riviera Maya - 5.0km
        km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
      • Dolphin Discovery - 2.8km
        Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
      • Xpu-ha Beach - 2.9km
        Puerto AventurasMexico

      Near the hotel

      • ecopark Kantun Chi - 740 m
        Federal Highway 307, Puerto Aventuras
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          144

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedPuerto JuarezXpu Ha Palace All Inclusive

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Mexico

        Use Badge

        Hotels nearby
        Cities nearby

        Xpu Ha Palace All Inclusive Reviews

        Guest reviews are submitted by our customers after their stay at Xpu Ha Palace All Inclusive

        Individual guest reviews

        • Couple
          8.2

          Very quiet, hardly any other guests. The cenote was great.

          The food in the restaurant did not use any of the ingredients listed on the menu E.G. Mozerella, veal. We did not enjoy dinner and our European plan included breakfast which was just coffee and bread and pretty stingey.

        • Older travelers
          9.2

          Staff were so friendly. Unique rooms. Beautiful pool. Incredible lounge bar.

          Poor italian dishes on a la carte menu. Necessity to sign after every meal and drink. Poor/small beach. They need more activity in the evenings. Musty smelling a/c in our first room.

        How to reach hotel

        hotel Xpu  Ha Palace All Inclusive Hotel - Puerto Juarez Puerto Juarez location
        Show big map »

        Hotel Address:

        Km265 Carreterra Chetumal, Puerto Juarez, Mexico, 77710

        Get directions
        City Center
        • Puerto Juarez
          200 m
        Airports
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          144

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedPuerto JuarezXpu Ha Palace All Inclusive

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Mexico

        Use Badge